Shipping & returns

Shipping Policy 

How long will it take to get my order?

You shouldn't have to wait to get your order! So we work hard to ship your order as fast as possible. 

Do I need to be there to sign for it?

Nope! If you're not home, the driver will leave it at your door or with your door man.

What if...

I live in Alaska, Hawaii, Puerto Rico?
Sorry, we only ship within the contiguous US at this time.

I have a P.O. box or APO/FPO address?
Sorry, we are unable to ship to P.O. boxes or military addresses.

I'm not home?
We usually leave it up to the drivers unless you have specific instructions. They will first try to get you at home and if after a couple times they can't get you, they'll drop the package off at your doorstep or leave it with a building manager.

Do you ship outside the US?

At this time, we only ship within the contiguous US.

Risk of Loss

All items purchased from groomdognaturals.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Local Delivery available